Stone Restoration FAQ

How much dust will be created during the restoration of my floor?There is minimal dust created during the restoration process, because we use diamond abrasives and water.

There is minimal dust created during the restoration process, because we use diamond abrasives and water.

I have a sealed marble vanity with what look like cup rings on it. Is this actually damage?

Sealing DOES NOT prevent etching, it inhibits staining. You do not need to replace your vanity tops but should be looked at by a stone restoration professional.

what is stone restoration?

My Natural Stone countertops are dull – how can I get the shine back?

Most of the time when a customer asks us why their countertop has lost its shine, it turns out that a film of cleaning products is sitting on the surface. This happens when one does not use the proper cleanser, or when they clean their granite surface with water and dish soap  leading to soap film build up. There are DIY solutions available on the market or a stone care pro can usually take care of these small problems in no time with excellent results.

Why won’t the water spots on my marble or travertine come off?

These are actually etch marks in the surface of the stone. Etching happens when an acidic substance comes in contact with any calcium based stone. To get rid of the etch marks, the stone will need to be polished. Again, there are home solutions available on the market or a stone care pro can usually take care of these small problems in no time with excellent results.

Where can I find information about caring for my stone?

We have a page for that! Granite Marble  Terrazzo Slate Travertine  Tile & Grout

Is there a stone cleaning routine I should know about?

The #1 culprit of damage to floors is dirt, (grit, sand & dust). The best treatment for your floor is a dry, untreated microfiber dust mop or vacuum, used every day when possible. Damp mopping is recommended on a weekly basis and whenever there are visible spills.

I got vinegar on my Marble surface, how do I deal with it?

When an acid like vinegar comes into contact with marble, it causes a chemical reaction. The result is called etching.  See our article How to Remove Vinegar from Marble Surfaces, for help.